Neil Nair | CEO
Mr Neil Nair served as the Principal Officer of SAMWUMED from its inception in 2001 until January 2019. He has pioneered the scheme growth to approximately to 80 000 lives, with a nett claims ratio of 80% and reserves of over 80% and assets in excess of R1.5 billion.
A singular challenge and achievement were taking an unknown entity and growing it into a brand, in an otherwise conservative and highly competitive industry.
The Scheme has been in the Alexander Forbes top 3 most sustainable medical schemes in South Africa from 2015 to 2017 – and was voted as the BHF Scheme of the Year in 2015.
Neil was engaged in student activism from an early age and served as the SRC chairperson and activist in the heady days of the student uprisings in the 1980’s – within the student and civic movement.
Neil joined the progressive trade union movement in 1993, where he was primarily focused on employee benefits. In this capacity he championed the launch of employee benefit options for workers previously denied access to social benefits.
He also served as a founding delegate to the SALGBC’s Employee Benefits Working Group. This working group was instrumental in drafting the framework for the rationalisation of medical schemes in the local government sector – including the equalisation of employee benefits.
Neil was a founding labour delegate to the National Information Technology Forum (NITF) – under the then Minister of Telecommunications, Jay Naidoo.
He also served as a Director of the Board of Healthcare Funders of Southern Africa (BHF) where he sat on the Constitutional Review Panel and also served as Deputy Chairperson. Prior to Joining SAMWUMED as the Principal Officer in 2001, Neil was a technical advisor to the Scheme’s board from 1998. He played a leading role in the Scheme’s transformation from a regional bargaining council benefit to a self-administered, national medical scheme.
Neil was selected by Health Minister Aaron Motsoaledi to serve as a Technical Advisor to the NHI Ministerial Advisory Sub-Committee: Work stream 2: Design and Implementation of NHI Health Care Service Benefits and Work Stream 4: The role of medical schemes in an NHI environment.
In addition to this, he had been appointed as one of four medical scheme representatives to serve on a Council for Medical Schemes’ Task Team. This team has been set up to review sections of the Medical Schemes Act with specific reference to Prescribed Minimum Benefits.
Neil commenced his career at National Hospital Network at a critical juncture as CEO, July 2019.
Loedt Zemanay | Finance & Administration Manager
Loedt Zemanay joined the NHN in July 2019 as the Finance and Administration Manager. He completed his studies at the University of Cape Town (UCT) with a degree in Social Science, majoring in Economics. He started his career as a financial administrator with Grassroots Educare Trust (GET), a Cape Town based non-government organization specializing in early childhood development. Thereafter, he joined a trade union where his last appointment was Head of Department: Finance and Administration. Loedt also worked as the Senior Manager: Corporate Services at a restricted medical scheme for municipal employees. He has gained more than 26 years of extensive financial management experience. He is married and has three children.
Dr Suseth Goosen | Quality Manager
Suseth started her nursing career with a B.Soc.Sc degree from the University of the Orange Free State. Her registered nurse journey kicked off in a busy surgical ward before moving to the Neonatal intensive care unit for most of her nursing career whilst also completing her Masters degree. Upon her return from working in the United Kingdom at a research unit, Suseth was employed by the University of Pretoria on a contract basis. By the end of the contract she commenced her new role as a quality manager at one of the private hospital groups in South Africa and did a formal quality management qualification at Unisa. This led to nursing education and a PhD that prepared her for her role at NHN.
Theresa Naidoo | Tariff Specialist
Ms Theresa Naidoo joined NHN in June 2019. Theresa has vast experience in the managed care sphere and is an award-winning case manager. Theresa Naidoo is a qualified professional nursing sister who graduated with a diploma in 1991 and is registered with the South African Nursing Council (SANC). She is also a practicing award-winning case manager and a member of the Case Management Association of South Africa (CMASA). She has accumulated 28 years of experience and expertise in the healthcare sector, of which her last 19 years have been devoted to health risk management. Theresa has been privileged to work in both sectors of the managed health care arena. She spent seven years at Healthshare Health Solutions, a managed health care administrator, where she held the position of a senior project manager and care coordinator, for the SADAC countries. In addition, she spent 12 years at Louis Pasteur Private Hospital, an NHN hospital, as HOD. This is where she gained her vast experience in the value chain of private hospitals from admissions, pre-booking, pre-authorization, case management, billing/auditing to credit control. She played an integral role in the set up and implementation of standard operational procedures. Theresa is also a certified coder and has completed the intermediate ICD10 & CPT4/ CCSA coding courses in 2011. Training and empowering people has always been her passion and thus she has been facilitating training in case management and coding for both sectors of the managed healthcare.
Adele Hansen | Executive PA and Communications Specialist
Adele Hansen joined the team at NHN as Executive PA/Communications Specialist on 1 July 2019. Adele has gained experience in the medical industry as PRO & Media Liaison at the South-African Medical Association (SAMA) as well as at a medical scheme, first as Communications & Marketing Specialist, where she was soon promoted and excelled as Sales & Marketing Manager. Her strength and passion for marketing and communications, particularly in the digital sphere, is evident from her career which spans over 16 years. A self-taught website developer and digital designer, she has both a flair with copy as well as creative artwork. Adele holds a degree in BCom Marketing Management from the University of Pretoria as well as several certifications and accreditations in Google digital marketing tools. In 2019 she completed a certificate in Project Management as well as a certificate in Digital Marketing at the University of Cape Town.
Lungiswa Tladi | Receptionist
Lungiswa Tladi holds a national diploma in Marketing Management from the Vaal University of Technology. During holidays breaks whilst studying she worked as a waitress at Eagle Spur Lenasia to pay for her accommodation whilst studying. Before her permanent appointment at NHN, she worked as a Marketing Communications intern at the Council for Medical Schemes (CMS). Her internship training and employment has exposed her to both marketing communications and administrative tasks. Lungi also completed a short training course at Staff Training where she obtained a certificate in Office Management.
Tina Dube | Cleaner
Tina has started her career as a temporary employee at NHN early 2019 and has recently been appointed on a permanent basis as cleaner and tea lady.